FAQs
Learn More About Our Product Offerings, Services & More
Have a question for us? We've gathered answers to our most common inquiries right here. If you don't find what you're looking for, please don't hesitate to get in touch with our team.
What is Carlstadt Ice?
We are a local, family-owned and operated ice manufacturing company based in Carlstadt, NJ. With a legacy spanning over 100 years, we are dedicated to producing high-quality ice and providing excellent service to our community and the surrounding metropolitan region.
How long have you been in business?
Our roots in the industry run deep, with a combined experience of over 100 years. Our current state-of-the-art manufacturing facility in Carlstadt continues a long family tradition of distribution and service excellence that began generations ago.
What areas do you serve?
We proudly serve the entire Tri-State area, including our local communities of Carlstadt, East Rutherford, Rutherford, Moonachie, Wood-Ridge, Hasbrouck Heights, Lodi, Secaucus, Hackensack, and Clifton, NJ.
What makes your ice high-quality?
We use state-of-the-art Clinebell equipment in our modern manufacturing facility. This technology is renowned for producing crystal-clear, slow-melting, and pure ice, ensuring a top-quality product for all our customers, from individuals to large businesses.
What kinds of ice products do you offer?
We offer a comprehensive range of ice products to meet any need. This includes:
Bagged Ice: Available for both retail and wholesale in various sizes (6/7lb and 8/5lb bundles).
Block Ice: Large blocks of solid ice, perfect for long-lasting cooling.
Dry Ice: Available in pellets, rice, 5lb blocks, and 2.5lb wrapped blocks.
Ice Luges: A fun and functional addition to any party or event.
Can I buy just one bag of ice?
Absolutely! You can stop by our location for a retail pickup or use our 24-hour vending machine for single-bag purchases anytime.
Do you offer more than just ice?
Yes, we are a convenient stop for many of your needs. We also offer:
Propane BBQ tank exchange
Kiln-dried firewood
Winter ice melt
Coca-Cola products, Poland Spring water, and Gatorade by the case
Foam shipping containers and boxes for use with dry ice
Do you offer delivery?
Yes, we provide reliable delivery services for our products across the Tri-State area. Please contact us to discuss your delivery needs and schedule.
How does the 24-hour ice vending machine work?
Our vending machine, located at the front of our building, offers incredible convenience. Simply swipe a credit or debit card, open the door, take the number of bags you need, and the machine will automatically charge you for what you took. It’s available 24/7 for your convenience.
What is your emergency dry ice service?
We understand that sometimes you have an urgent need for dry ice, especially for shipping or preservation. For these situations, we have a dedicated emergency line. Just call (516) 403-0842 for assistance.
What are your freezer programs?
For our wholesale and commercial customers, we offer freezer programs to ensure you always have a steady supply of ice. We can provide a freezer for your location to store our products. To learn more about this service and find a solution that fits your business, please email us with the subject line "I'm interested in a freezer!"